الحالة
مغلق و غير مفتوح للمزيد من الردود.

chihab eddine

زيزوومى مبدع
إنضم
25 مايو 2013
المشاركات
985
مستوى التفاعل
869
النقاط
620
الإقامة
الجزائر
غير متصل
سلام عليكم و رحمة الله

مؤخرا أواجه مشاكل الشاشة الزرقاء على اللابتوب .. إليكم بعض البيانات لعلها تساعدكم في تشخيص المشكلة اللتي أعاني منها :​
مواصفات الجهاز:​
------------------
System Information
------------------
Time of this report: 9/27/2021, 17:03:26
Machine name: DRISSICHIHAB
Machine Id: {07F7AEA0-5658-487A-AB01-27032F516070}
Operating System: Windows 10 Enterprise 64-bit (10.0, Build 19043) (19041.vb_release.191206-1406)
Language: Arabic (Regional Setting: Arabic)
System Manufacturer: Hewlett-Packard
System Model: HP 15 Notebook PC
BIOS: F.36 (type: UEFI)
Processor: Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz (4 CPUs), ~2.2GHz
Memory: 8192MB RAM
Available OS Memory: 8108MB RAM
Page File: 3593MB used, 5793MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DirectX Database Version: 1.2.8
DxDiag Version: 10.00.19041.0928 64bit Unicode

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics 5500
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_8086&DEV_1616&SUBSYS_2337103C&REV_09
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 4181 MB
Dedicated Memory: 128 MB
Shared Memory: 4053 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.575195,0.334961), Green(0.339844,0.559570), Blue(0.160156,0.125000), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SDC4951
Native Mode: 1366 x 768(p) (59.987Hz)
Output Type: Internal
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll
Driver File Version: 10.18.0015.4248 (English)
Driver Version: 10.18.15.4248
DDI Version: 12
Feature Levels: 11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.0
Hardware Scheduling: Supported:False Enabled:False
Graphics Preemption: Triangle
Compute Preemption: Thread group
Miracast: Supported
Detachable GPU: No
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Virtualization: Not Supported
Block List: DISABLE_HWSCH
Catalog Attributes: N/A
Driver Attributes: Final Retail
Driver Date/Size: 29-06-2015 1:00:00, 37010864 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B78E66-5556-11CF-1463-3803B4C2C735}
Vendor ID: 0x8086
Device ID: 0x1616
SubSys ID: 0x2337103C
Revision ID: 0x0009
Card name: NVIDIA GeForce 820M
Manufacturer: NVIDIA
Chip type: GeForce 820M
DAC type: Integrated RAMDAC
Device Type: Render-Only Device
Device Key: Enum\PCI\VEN_10DE&DEV_1140&SUBSYS_2337103C&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 6043 MB
Dedicated Memory: 1990 MB
Shared Memory: 4053 MB
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nvhmi.inf_amd64_01a749659700327a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhmi.inf_amd64_01a749659700327a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhmi.inf_amd64_01a749659700327a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhmi.inf_amd64_01a749659700327a\nvldumdx.dll
Driver File Version: 23.21.0013.9135 (English)
Driver Version: 23.21.13.9135
DDI Version: 12
Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.3



تقارير Blue Screen view​
==================================================
Dump File : 092721-47062-01.dmp
Crash Time : 27-09-2021 14:32:35
Bug Check String :
Bug Check Code : 0x00000139
Parameter 1 : 00000000`00000003
Parameter 2 : ffffea8d`e4d22640
Parameter 3 : ffffea8d`e4d22598
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+3f71d0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 10.0.19041.1165 (WinBuild.160101.0800)
Processor : x64
Crash Address : ntoskrnl.exe+3f71d0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\092721-47062-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 19041
Dump File Size : 907,575
Dump File Time : 27-09-2021 14:33:35
==================================================


==================================================
Dump File : 092621-56796-01.dmp
Crash Time : 26-09-2021 21:51:22
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`0000002d
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff802`0a0cbedb
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+3f71d0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 10.0.19041.1165 (WinBuild.160101.0800)
Processor : x64
Crash Address : ntoskrnl.exe+3f71d0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\092621-56796-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 19041
Dump File Size : 916,621
Dump File Time : 26-09-2021 21:52:35
==================================================


==================================================
Dump File : 082621-40000-01.dmp
Crash Time : 26-08-2021 9:33:59
Bug Check String :
Bug Check Code : 0x0000013a
Parameter 1 : 00000000`00000012
Parameter 2 : ffff9f87`d0602100
Parameter 3 : ffff9f87`d75a3000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+3f71d0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 10.0.19041.1165 (WinBuild.160101.0800)
Processor : x64
Crash Address : ntoskrnl.exe+3f71d0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\082621-40000-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 19041
Dump File Size : 988,915
Dump File Time : 26-08-2021 9:34:55
==================================================


==================================================
Dump File : 082521-41062-01.dmp
Crash Time : 25-08-2021 14:28:42
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`0000002d
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff805`176cbedb
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+3f71d0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 10.0.19041.1165 (WinBuild.160101.0800)
Processor : x64
Crash Address : ntoskrnl.exe+3f71d0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\082521-41062-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 19041
Dump File Size : 972,879
Dump File Time : 25-08-2021 14:29:41
==================================================


==================================================
Dump File : 082421-44328-01.dmp
Crash Time : 24-08-2021 20:59:50
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`000000ff
Parameter 3 : 00000000`000000a4
Parameter 4 : fffff805`303ac635
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+3f71d0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 10.0.19041.1165 (WinBuild.160101.0800)
Processor : x64
Crash Address : ntoskrnl.exe+3f71d0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\082421-44328-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 19041
Dump File Size : 159,552
Dump File Time : 24-08-2021 21:21:06
==================================================
 

التعديل الأخير بواسطة المشرف:
توقيع : chihab eddine
up
 
توقيع : chihab eddine
Up2
 
توقيع : chihab eddine
Up3
 
توقيع : chihab eddine
..

انتظر رد الزملاء

و فى نفس الوقت يمكنك الاطلاع على الحلول الاتيه

1- الاغلب قد يكون متعلق بالرامات .. ان كانت غير متوافقه .. او تحتاج تنظيف و تجربه كل رام وحدها فى المنافذ المختلفه

2- درايفرات غير سليمه .. خصوصا درايفر الشاشه ( فيديو رقم 2 )

3- OverClocking للبروسيسور

4- لو فى برامج اندرويد Emulaters مثل BlueStacks

5- تلف فى برامج النظام

6- درايفر النتورك يستعمل عنوان ذاكره خاطئ






فيديو رقم 2
[FIXED] Error Bugcheck 0x00000139 Windows Code Issue




..
 
التعديل الأخير:
الحالة
مغلق و غير مفتوح للمزيد من الردود.
عودة
أعلى